“I don’t know how you did it, but I am impressed. I signed up with you for the first time this year. I appealed my own tax appraisal last year and although not satisfied, managed to get HCAD to reduce my appraisal by $26,600. This year, I thought whatever you could do would be gravy. Well, you got HCAD to reduce it by $40,400! I will gleefully pay your bill when I receive it. You are awesome! Thanks so much for your representation.”